Open to infrastructure & DevOps roles

Technical enough to build it. Experienced enough to run it.

Infrastructure and DevOps professional with about a decade of experience building, automating, and operating technology environments. Operates a production Linux platform with 100+ containerized services and more than 100 users. Brings hands-on experience in Docker, networking, monitoring, incident recovery, APIs, and automation in Python, Bash, PowerShell, and JavaScript. B.S. in Computer Science.

About

Who's behind the servers

Infrastructure and DevOps professional with about a decade of experience building, automating, and operating technology environments. Operates a production Linux platform with 100+ containerized services and more than 100 users. Brings hands-on experience in Docker, networking, monitoring, incident recovery, APIs, and automation in Python, Bash, PowerShell, and JavaScript. B.S. in Computer Science.

At a glance

  • LocationNew York City
  • EducationB.S. Computer Science
  • SchoolMedgar Evers College
  • CurrentlySystems & Infra Specialist · ACS Inspiroz
  • StatusOpen to work
Skills

What I work with

Grouped by where it belongs in the lifecycle. Everything here is in production on infrastructure I run, not a checklist padded to look full.

Platform & Automation

DockerDocker ComposeLinuxGitPythonBashPowerShellNode.jsREST APIscron

Reliability & Operations

MonitoringUptime KumaIncident responseRoot cause analysisBackup and recoveryHealth checksCapacity planningProduction supportJiraIncident IQConnectWiseIncident managementRequest fulfillmentEscalation management

Infrastructure & Security

NginxSWAGDNSTLSCloudflarefail2banFirewallsProxmoxVMware ESXiStorageApple School Manager
Experience

Where I've been

About a decade of keeping people and systems running, from the help desk to the server room.

Sep 2023 - Present

School Technology Specialist (Infrastructure & Operations)

ACS Inspiroz · New York, NY
  • Support 12 sites serving over 3,000 users leveraging over 4,000 devices.
  • Build Python, Bash, GAM, and PowerShell automation that eliminates recurring manual workflows and has returned dozens of staff hours to higher-value support work.
  • Supported a client migration from FileWave to JAMF affecting more than 2,500 Macs and mobile devices and used manual MDM commands to reduce average device setup time from 45 minutes to 20 minutes.
Aug 2021 - Sep 2023

Client Account Manager

ACS Inspiroz · New York, NY
  • Managed technical operations for five school systems across more than 20 sites.
  • Created an SOP framework and documentation for critical onsite processes that reduced dependence on undocumented expert knowledge.
  • Improved PaperCut outage operations with temporary onsite print servers and scripted mass enablement and shutdown; after service restoration, reduced a weeks-long direct-print cleanup campaign to one day across 10-15 locations.
Feb 2020 - Aug 2021

IT Support Technician

ACS International Resources · New York, NY
  • Provided Tier 1 and Tier 2 IT support for two school systems spanning 15 sites.
  • Administered users and devices through Google Admin Console, Active Directory, and Cisco Meraki Dashboard.
  • Provided break-fix service for tablets, laptops, desktops, and companion devices.
Apr 2016 - Present

Linux Systems Administrator

Self-Employed · Far Rockaway, NY
  • Design and operate a Linux platform with more than 100 containerized services.
  • Manage Docker deployments, storage, networking, reverse proxies, TLS, monitoring, backups, and recovery.
  • Build API-driven tools in Python, Bash, PowerShell, and JavaScript.
Sep 2016 - Aug 2017

Computer Science Institute Instructor

Google · Brooklyn, NY
  • Outlined syllabi and lesson plans across computer science subjects.
  • Led project-oriented sessions covering cryptography, game development, and website development.
  • Designed semester-long projects that connected technical skills to practical applications.
Oct 2011 - Feb 2012

Management Information Systems Volunteer

Peninsula Hospital · Far Rockaway, NY
  • Supported the hospital Management Information Systems team as an all-purpose technical volunteer.
  • Assisted with failing systems and other support needs across the hospital computer network.
Jan 2008 - May 2018

Personal Computer Repair Technician

Freelance · Far Rockaway, NY
  • Diagnosed hardware and software faults, replaced faulty components, and upgraded personal computers.
  • Installed and reinstalled Windows, resolved software problems, and removed malware.
  • Recovered customer files from affected computers.
Projects

Infrastructure I own end to end

Everything below runs in production. It has real users and uptime I'm accountable for, and I've had to dig it out of real failures. I built it, deployed it, and still run it.

B.Ross Cloud Platform

Architect & Operator · 2016–present
Flagship

A multi-service, containerized platform behind one hardened edge. I own every layer: host provisioning, container orchestration, reverse-proxy routing, automated TLS renewal, intrusion prevention, dynamic DNS, backups, and incident recovery.

98.94%Uptime
70+Total Services
113Provisioned accounts
9 yrsContinuously operated
DockerNginx / SWAGLet's Encrypt Dynamic DNSLinux
Visit bross.cloud

High-Availability Streaming Infrastructure

Availability

Problem: hold dozens of real-time transcodes at once on consumer hardware, behind a residential uplink, without causing buffering or saturating my upstream.

What I own: a multi-backend streaming tier with hardware-accelerated transcoding, distributed sessions, bandwidth shaping, usage telemetry, and capacity planning that balances workloads across available compute while sustaining reliable service.

38Peak concurrent sessions
3Streaming backends
Hardware transcodingSession telemetryBandwidth shapingCapacity planning

AI Platform & Agentic Development

AI Engineering

Outcome: used AI-assisted analysis and agent workflows to reverse engineer software behavior, then turn those findings into working tools and integrations.

What I built: an AI development platform across Linux and Windows, with selectable text and vision models, a C# service-control app, MCP integrations, and guarded agents for research, implementation, and review.

Reverse EngineeringSoftware behavior & workflows
Working toolsC#, MCP & API integrations
llama.cppllama-swapOpen WebUIComfyUIOpenCodeMCPC#

Private Cloud & VPS Hosting

Infrastructure

Problem: give tenants isolated, remotely managed compute and file storage on shared hardware.

What I own: VM provisioning and isolation, the storage layout, centralized remote management, and new tenant setup.

22.48 TBStorage under management
5Guest VMs
NextcloudVirtualizationKubernetes (K3s)MeshCentralUnraid
Explore services

Operations Automation

Tooling

Problem: running the platform solo leaves me with recurring chores that drift if I ignore them: a rotating IP, DNS chasing it, databases too slow on disk, and media metadata that's wrong out of the box.

What I own: the automation that handles those chores. Databases run from a RAM disk, with tmpfs bind-mounted over the container and a nightly backup that pauses the service only for a sub-second RAM-to-RAM copy. The remaining automation covers IP tracking, DNS reconciliation, fail2ban operations, batch metadata edits, and registrar automation.

103Scripts in production
<1sDB backup pause window
PythonBashPowerShellREST APIscrontmpfs RAM diskMetadata automation
Selected scripts on GitHub

Let's build something that stays up.

I build, operate, and recover infrastructure with hands-on ownership of the systems behind the service.

Built & hosted by Natural Carr · New York City